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Clear, practical guidance on testing options, common specifications, and how to build a panel that matches your product and market needs.
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Customer FAQ
Common questions about panels, specifications, and turnaround.
How do I choose between standard and expanded panels?
Standard panels cover the core compliance needs for most products. Expanded panels add category-specific testing like residual solvents, mycotoxins, or additional analytes. If you are unsure, we can recommend a starting panel based on your product and target market.
Which official specifications do you follow?
We commonly reference USP chapters such as <467>, <561>, <61>, <62>, AOAC methods, and FDA BAM guidance when applicable. The final specification depends on product type and regulatory requirements.
What sample information should I provide?
Provide the product type, lot ID, matrix, target analytes, and any known processing details such as solvent extraction or preservatives.
What is typical turnaround time?
Turnaround varies by panel and sample type. Most routine panels are completed within a standard lab schedule, and rush options may be available upon request.
Do you support ISO/IEC 17025 testing?
Yes. Our quality system aligns with ISO/IEC 17025:2017, and we can provide additional documentation as needed.
How do I request a quote or custom panel?
Start with the contact form, and we will follow up with a tailored scope and timeline.
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